Support: Problems with a Bitcoin transaction

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Bitcoin transactions normally take between 30-60 minutes but can occasionally take up to three hours.

Bitcoin transactions have to be confirmed by the Bitcoin blockchain. Transactions are confirmed in blocks, with a new block being mined every 10 minutes on average, though it is normal that it sometimes takes several hours.

Read how to check the status of your transaction

Write a request

Are you having issues with an incoming transaction to your LocalBitcoins wallet or an outgoing transaction from it?

Please type in the address that the transaction was sent to.

Type in the Bitcoin amount of the transaction.

Please type in the transaction ID (txid).

Upload a related image e.g. a screenshot. To select multiple files, hold down the CTRL or SHIFT key while selecting. Only PNG and JPEG images are accepted.