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Terms of trade with RisingSupernova
✪ An invoice will be issued for each trade ✪ Payment needs to be cleared in our bank account prior to execution. ✪ For trades of over 100k kindly advise beforehand. ✪ Our company works office hours in the CET timezone, we do our best to maintain ongoing service out of office hours, however do expect us to be offline overnight. Please be patient during these hours, as response time will be longer than normal.
How to order Bitcoin:
1. Enter the amount you wish to buy and start the trade
2. Follow the instructions on screen
3. Execute the bank transfer
4. Send a screenshot with proof of payment
5. Click "I have paid"
✪ ✪ ✪ IMPORTANT NOTES ✪ ✪ ✪
✪ It can take a couple of working (business) days for your payment to clear in our account. When your payment has cleared, we will release the BTC and it will appear in your LocalBitcoins account wallet.
✪ Your bank account name and your verified real name on LocalBitcoins must match.
✪ We may ask for additional identity verification documents for any reason, generally for larger amounts. Please refer to this LocalBitcoins FAQ entry: https://localbitcoins.com/faq#cp-trader-asking-id
✪ If you're paying from a company bank account we will also need the company registration documents.
✪ Should the payment not clear within 72 hours, we reserve the right request that it is cancelled and issue a refund, or re-submitted on the day the payment clears.
✪ ✪ ✪ A NOTE TO SCAMMERS ✪ ✪ ✪
There is little point in attempting to refund, reverse, recall, or chargeback the bank transfer after receiving your bitcoin; we are a regulated company in the space, with segregated and ring-fenced customer funds, i.e. you won’t manage to reverse the transaction.
✪ ✪ ✪ CONTACT INFO ✪ ✪ ✪
Feel free to contact us for more information, larger orders, etc.